Privacy Policy

Last updated: June 10, 2026

1. Introduction

Fly Vantage AI, LLC ("FlyVantage," "we," "us," or "our") operates the Fly Vantage AI platform and the flyvantage.ai website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms, including our SMS/text messaging program.

2. Information We Collect

When you use Fly Vantage, we collect information you provide directly: name, email address, phone number, company name, website URL, and business details. We also collect usage data including pages visited, features used, and interaction patterns to improve our service.

3. How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate about your account, send operational notifications via email and SMS, respond to support requests, and comply with legal obligations. We do not sell your personal information to third parties.

4. SMS/Text Messaging Policy

When you provide your mobile phone number and consent to receive text messages from Fly Vantage, the following applies:

  • Types of Messages: Support ticket notifications, operational alerts, subscription updates, onboarding communications, and account notifications.
  • Message Frequency: Message frequency varies based on your account activity.
  • Opt-In: By providing your phone number and consenting during account creation or notification preferences, you expressly agree to receive SMS messages from Fly Vantage.
  • Opt-Out: Reply STOP to any message to opt out. No further texts will be sent.
  • Help: Reply HELP for support, or contact team@flyvantage.ai or (813) 421-4884.
  • Message and data rates may apply.

Mobile Information Sharing Disclosure

No mobile information, including phone numbers and SMS opt-in data, will be shared with third parties or affiliates for marketing or promotional purposes at any time. Mobile information is used solely for service notifications, support communications, and operational alerts related to your Fly Vantage account.

5. Data Security

We implement industry-standard security measures including HTTPS encryption in transit, encrypted database storage, access controls, session-based authentication, and PCI-compliant payment processing through Stripe.

6. Third-Party Services

We use Stripe for payment processing, Resend for email delivery, Twilio for SMS, Fly.io for hosting, and Neon for database services. Each provider is bound by contractual obligations to protect your data.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. You may opt out of SMS by replying STOP, or unsubscribe from marketing emails via the link in each email. Contact team@flyvantage.ai for any data requests. We respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be posted with a revised "Last updated" date.

10. Contact

Fly Vantage AI, LLC
Email: team@flyvantage.ai
Phone: (813) 421-4884

See also: Terms of Service